Trying to cancel Rhapsody subscription with Real Networks

1) I called the number in the Help section to cancel.
2) After a short wait, I gave my email address 3 times to the rep who took my call.
3) I said I wanted to cancel, and he asked why? I told the rep I wasn't using it as much as I'd like, and wanted to cancel.
4) He asked me if I listened online or used a mobile player, and I told him I listened mostly at my PC.
5) Then tried to sell me another subscription product, with a droning 30-second schpiel.
6) I told him no, I'd rather just cancel my Rhapsody subscription and be done with it.
7) He asked what kinds of activities I did when I'm online.
8) I said "what the hell does it matter if I just want to cancel Rhapsody?"
9) Sensing that he'd annoyed me enough, he stopped trolling for a games subscription and expeditiously cancelled my subscription.

A phone call that could have taken 60 seconds lasted over 5 minutes. Consider me annoyed, but it's a big improvement over the 15-minute cancellation fiasco I endured last year when I experimented the first time around.